Microsoft Dynamics 365 Customer Service

Improve customer service standards and efficiency through Dynamics 365 Service

Microsoft Dynamics 365 Customer Service is a market leading application that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view. The application offers built in intelligence to enable businesses to deliver more efficient, personalised support to their customers. Dynamics 365 Customer Service saves a huge amount of your teams time that would normally be spent on admin based tasks and helps businesses maintain stronger relationships with their customers.

TechIntegrate Dynamics 365 Customer Service Experience

TechIntegrate has worked with numerous organisations to help transform their business by leveraging the capabilities of Dynamics 365 Customer Service. We have a proven track record of implementing tailored customer service solutions to a number of industries including Central/Local government, Regulatory authorities, manufacturing , Financial services and a variety of other vertical markets.



In depth customer service insights through the use of AI and reporting


Interact with customers through their preferred channel

Customer Experience

Improve customer experience

Cloud Platform

No infrastructure required


Key Elements of
Dynamics 365

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